AI Services

AI strategy, custom agents and models, generative and voice AI, CRM/ERP integration, AI for network infrastructure and systems automation, implementation and migration, and end-to-end workflow automation

50 services · 12 groups · part of a 449-service catalog

All 50 AI Services services

Strategy & Advisory

3 services

AI Strategy & Readiness Assessment

Identifying high-value AI use cases, data readiness, ROI analysis, and adoption roadmaps

AI Governance & Responsible AI

Policies for ethical use, model risk management, and regulatory alignment (incl. data residency requirements)

AI Use-Case Discovery Workshops

Structured workshops with business units to identify and prioritize automation and AI opportunities

Custom Agents & Models

6 services

Custom AI Agent Development

Purpose-built autonomous and semi-autonomous agents for specific business tasks (research, procurement, reporting, ticketing)

Multi-Agent Systems & Orchestration

Designing teams of coordinated agents with frameworks such as LangGraph, CrewAI, AutoGen, and MCP-based tool integration

Custom Model Fine-Tuning

Fine-tuning LLMs and domain models on your own data — across commercial and open-source foundation models, deployed in your environment.

Small / Specialized Language Models (SLMs)

Training and deploying compact domain-specific models for cost-sensitive or on-premises use

Private & On-Premises LLM Deployment

Self-hosted model deployment for data-sovereignty and security-sensitive clients (GPU sizing, vLLM/Ollama, air-gapped setups)

Prompt Engineering & Optimization

Designing, testing, and versioning prompts and system instructions for reliability and cost efficiency

Generative AI & Conversational

4 services

Customized Chatbots

Branded chatbots trained on company knowledge for customer service, sales, HR, and internal helpdesk — web, WhatsApp, and in-app

Voice AI & Conversational IVR

Voice bots, speech-to-text/text-to-speech, AI call center agents, real-time transcription, and multilingual voice support (incl. Arabic)

AI Content & Productivity Copilots

Content generation, summarization, and copilot-style assistants embedded into employee workflows

Business Applications & Integration

6 services

CRM Integration & AI

Embedding AI into Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho: lead scoring, next-best-action, auto-summaries, and AI-assisted sales workflows

ERP & Business Systems AI Integration

AI-enhanced processes in SAP, Oracle, and Dynamics: forecasting, invoice matching, and intelligent approvals

AI API Development & Integration

Building and integrating AI APIs into existing products and portals; API gateways, rate limiting, usage metering, and monetization

End-to-End Workflow Automation

Designing complete AI-powered workflows for any business or project — from intake to output — using n8n, Zapier, Make, Power Automate, or custom orchestration

AI in Collaboration Platforms

AI assistants inside Microsoft Teams, Slack, and SharePoint (meeting summaries, Q&A bots, document assistants)

E-Commerce & Marketing AI

Product recommendations, dynamic pricing, personalization, and AI-driven campaign optimization

AI for Network & Infrastructure

5 services

AIOps for Network Operations

AI-driven monitoring, anomaly detection, and root-cause analysis using platforms such as Cisco DNA/Catalyst Center AI, Juniper Mist AI, and Aruba Central AIOps

Predictive Network Analytics

Forecasting capacity, congestion, and failures from telemetry data before they impact users

Intent-Based & Self-Healing Networks

Policy-driven automation that detects drift and auto-remediates configuration and performance issues

AI-Assisted Network Design & Documentation

Using AI to accelerate HLD/LLD production, config generation, and network documentation (links to our Quick Services)

GPU & AI Infrastructure Build

Designing and deploying AI-ready infrastructure: GPU clusters, high-speed fabrics (InfiniBand/RoCE), storage for AI, and data center readiness for AI workloads

Systems & IT Automation

4 services

AIOps for IT Operations

Intelligent event correlation, alert noise reduction, and automated incident response across servers and applications

Self-Healing Systems & Auto-Remediation

Automated runbooks triggered by AI detection: service restarts, scaling actions, and patch orchestration

Infrastructure Automation with AI

AI-assisted IaC generation and validation (Terraform, Ansible) and configuration compliance checking

AI-Augmented Service Desk

Auto-triage, ticket classification, suggested resolutions, and knowledge-base generation for ITSM platforms (ServiceNow, Jira SM)

Machine Learning & Data Science

4 services

Custom ML Model Development

Predictive models for forecasting, churn, risk scoring, and recommendations

Computer Vision

Image/video analytics, object detection, OCR, quality inspection, and safety monitoring

Natural Language Processing (NLP)

Text classification, sentiment analysis, entity extraction, and translation (incl. Arabic NLP)

MLOps & LLMOps

Model pipelines, evaluation, monitoring, guardrails, and productionization (SageMaker, Azure ML, Vertex AI, MLflow)

AI Implementation & Migration

5 services

AI Platform Implementation

Standing up enterprise AI platforms with security and governance — spanning major cloud AI services and self-hosted, open-source LLMs.

LLM / Model Migration

Migrating between AI providers or model versions: prompt porting, evaluation benchmarking, and cost/performance comparison

Legacy Automation to AI Migration

Upgrading rule-based RPA and scripts to AI-driven automation and agents

Data Migration for AI Readiness

Moving and restructuring data into lakes, warehouses, and vector stores to enable AI workloads

AI Pilot-to-Production Implementation

Hardening proofs-of-concept into production systems: scalability, security, monitoring, and support handover

Data Foundations

3 services

Data Engineering for AI

Data pipelines, lakes/warehouses, and feature stores that power AI (Databricks, Snowflake, Fabric)

Data Annotation & Preparation

Dataset labeling, cleansing, and curation services

Business Intelligence & AI Analytics

Dashboards, natural-language analytics, and AI-assisted reporting (Power BI Copilot, Tableau)

Intelligent Automation

3 services

Intelligent Process Automation (RPA + AI)

Combining RPA (UiPath, Power Automate, Automation Anywhere) with AI for end-to-end automation

Intelligent Document Processing (IDP)

Automated extraction and processing of invoices, forms, contracts, and IDs

Email & Communication Automation

AI triage, drafting, and routing of inbound email and customer communications

Specialized AI

4 services

Predictive Maintenance & IoT Analytics

Sensor data analysis for equipment health and downtime prevention

AI for Cybersecurity

Anomaly detection, threat intelligence, phishing detection, and SOC automation

AI Security & Red Teaming

Securing AI systems themselves: prompt-injection testing, model access controls, and AI usage policies

Digital Twins & Simulation

Virtual replicas of networks, facilities, or processes for AI-driven what-if analysis

Talent & Enablement

3 services

AI Talent Outsourcing

Data scientists, ML engineers, AI/agent developers, prompt engineers, and AI product managers

AI Training & Enablement

Workshops and upskilling programs for client teams, from executive briefings to hands-on developer training

AI Managed Services

Ongoing operation, monitoring, and improvement of client AI solutions under SLA